Diagnostics Service

I Will Diagnose Your Business & Propose Improvements

Diagnostic of the state of your business via confidential questions to your stakeholders, analysed for conclusions on issues to be addressed, with Recommendations for Improvement.

How Does It Work?

Step 01

Configure

After a kick-off meeting, we configure the right question categories for your business on Pulse!

Step 02

Collect

Stakeholders receive confidential questionnaires. Responses are anonymised and secured.

Step 03

Diagnose

AI and human consultants analyse responses and deliver a prioritised report with recommendations.

Powered by Pulse! — a web-based tool where AI supported by human consultants provides summary & recommendations reports.

Choose Your Package

All pricing quoted in ZAR. We currently only offer this service in South Africa.

* Special launch price — valid until 15 June.

Basic

WebQ for 5

R500*

Duration3 days
Respondents5
Question Categories3
Interviews
ReportYes
Per-Dept AnalysisNo
Consulting DeckNo
Implementation PlanActions
Get Started
Standard

WebQ for 15

R3,000*

Duration6 days
Respondents15
Question Categories6
Interviews
ReportYes
Per-Dept AnalysisNo
Consulting DeckYes
Implementation PlanShort
Get Started
Premium

WebQ for 30

R10,000*

Duration15 days
Respondents30
Question Categories15
Interviews3
ReportYes
Per-Dept AnalysisYes
Consulting DeckYes
Implementation PlanDetailed
Get Started

Package Notes

  • Duration — Typical turnaround if stakeholders answer promptly.
  • Question Categories — Amount of Question Categories to choose from included in the package.
  • Interviews — Conducted via Google Meet.
  • Standard report — Executive Summary, Key findings by Question Category, Prioritised Next Steps & Interventions required.
  • Per Department — Per-department analysis included in Premium report.
  • Deck — Consulting slide deck accompanying the report.
  • Plans — Implementation plan: Action Steps (Basic), Short Plan (Standard), or Detailed Plan (Premium).

Extra services available: Additional Interviews, Report or Deck reworks.

Who Is It For?

Business Types

StartupsSMBsCorporates

Industries

AgricultureBusiness Services & ConsultingEducationEnergyEngineeringGovernment & Public SectorReal EstateTelecommunicationsTransport & AutomotiveHospitalityLogistics

Common Search Topics

Owner Exit PlanningNew Business OwnersRestructure BusinessImprove MarginsDigital TransformationAI TransformationClient SatisfactionEmployee SatisfactionStaff Retention

Service Types

Business Health Consulting
Business Model Development
Organisational Development

Question Categories

After an initial interview with the executive commissioning the diagnostic, we select the question categories. Answers can be free text, or rated on a scale of 1–5 or 1–10.

View example question categories+

(266) Business Owner and Stakeholder Context

  • (166) About the Owners, current Governance, and expected Returns
  • (167) Financial health & risks
  • (168) PESTEL analysis
  • (169) Competitive Landscape & Strategy
  • (170) Management Team & Organisational Capabilities
  • (171) Company Change Readiness

(227) Digital Maturity & AI readiness

To Employees, Managers and IT Management.

(174) SWOT analysis

(104) People & Culture assessments

  • (122/3) Leadership and Management Practices
  • (124) State of Delegation practices
  • (125/6) Health State of Company Culture

(146) Business Operating Model status

  • (147) Planning
  • (148) Employee Development
  • (149) Marketing
  • (150) Sales
  • (151) Internal Communications
  • (152) Customer Service
  • (153) Operations
  • (154) Corporate Finance
  • (155) Information Technology
  • (156) Human Resource Procedures
  • (157) Company Alignment
  • (158) State of Family in the Business

Frequently Asked Questions

Ready to Diagnose Your Business?

Book a meeting or start your diagnostic today. We will have a video-conferencing kick-off to describe the approach, outcomes, and configure your questions on Pulse!